Group’s policy is “Client Centric”. In this view, client is considered as the most important asset and a valuable partner of the Group. At all times Ista counts itself obligated to keep a continuous and close mutual relation with the Client. Coordination of the relations and keeping a constant contact with the client to fulfill his requirements and strengthen mutual business relations is Commercial Department’s responsibility.
This department is also responsible for the supply of logistics and supplies from reliable sources. To supply the material, all prepared material lists by the engineering and technical department are given to this department. The quality of supplies will be checked by the quality control and only when approved offloading is allowed. This department heads Advertising and Marketing, Supplies and Purchasing, and Sales unit and is responsible for market surveys and data gathering of supplies and demands in the market to predict and plan future commercial policies of the Group.